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Unable to Register ACT after more than 6 months

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New Member
Posts: 3
Country: USA
Accepted Solution

Unable to Register ACT after more than 6 months

In august 2017 we installed ACT 19 on our server and all connected machines.  This particular machine then "went to college" and never got registered. 

It is back at the office and it won't let me register.  asking to be the administrator.  We are all admins as far as I know. 

Just want to get this up and working. 

thank you

Lois


Accepted Solutions
Solution
Accepted by JonTaylor (Administrator)
‎04-23-2018 02:11 AM
Administrator
Posts: 1,312
Country: United_Kingdom

Re: Unable to Register ACT after more than 6 months

Hi Lois,

The message saying "administrator access is required to register this product" refers to running the program with admin rights.

Simply close the program completely, right click on the Act icon on your desktop/start bar and choose "Run as administrator" - you should then be able to register!

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All Replies
Solution
Accepted by JonTaylor (Administrator)
‎04-23-2018 02:11 AM
Administrator
Posts: 1,312
Country: United_Kingdom

Re: Unable to Register ACT after more than 6 months

Hi Lois,

The message saying "administrator access is required to register this product" refers to running the program with admin rights.

Simply close the program completely, right click on the Act icon on your desktop/start bar and choose "Run as administrator" - you should then be able to register!
New Member
Posts: 3
Country: USA

Re: Unable to Register ACT after more than 6 months

got it.  Thankyou