Unable to Edit / Activate Priority Names

[Ultimate1428]

I am looking to edit priority names in ACT. I have Act Premium version 16. 

I have looked at, and followed the steps, in this article however, when I go to "Schedule --> Manage --> Priorities" the "priorities" option is greyed out; I am therefore unable to follow the remaining steps from the referenced article. The only available options are "Activity Series Template" and "Events". 

Currently the only available priorities while scheduling are "Low", "Medium", and "High".

Any help would be appreciated. 

Thanks,

Sarah

[Roy_Laudenslager]

You likely aren't logged into ACT! with administrator privilages. Close ACT! and relaunch by right-clicking on the ACT! icon and select Run as Administrator from the context menu.

[Ultimate1428]

Hi Roy, 

Thanks for the quick response. 

I tried your suggestion however, the priorities option is still greyed out after running the program with administrator privliges. 

Sarah

[dshaw111]

Sarah,

Just a thought - are you logged into Act! as an administrator user?

[Ultimate1428]

Hi David, 

I am, yes. 

Sarah

[ritakog]

Are you logged into a remote database?

If so, try it in the main database.

[Ultimate1428]

Hi Rita,

I am in the main database. 

Sarah