Community
Showing results for 
Search instead for 
Do you mean 
Reply

URGENT - The database could not be accessed ............

Tuned Listener
Posts: 77
Country: United States

URGENT - The database could not be accessed ............

Act 2010 on XP Pro.

 

This is the 2nd time I received the following message when opening Act.

 

"The database Ariel could not be accessed. In order to access this database, check your network connect and verify that your database server is available. It may be necessary to disable any firewall software on your computer or the server."

 

The last time it appeared, I rebooted my laptop and it opened fine. I will try to reboot and see what happens.

 

Any suggestions please.

 

Thanks.

Platinum Elite Contributor
Posts: 6,668
Country: USA

Re: URGENT - The database could not be accessed ............

Most likely the SQL server is stopped. Check by right clicking on My Computer and selecting Manage.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Tuned Listener
Posts: 77
Country: United States

Re: URGENT - The database could not be accessed ............

Thanks for the pointer.

 

I rebooted and ACT opened the database.

 

If it happens again, I will check the Server process.

 

Thank you!

Nickel Elite Contributor
Posts: 508
Country: USA

Re: URGENT - The database could not be accessed ............

I've seen this error alot the past two weeks, as a service pack from Microsoft for SQL Server is not installing correctly - it's failing, but in the process of failing, it stops SQL Server service, which is most likely why you are receiving this error.  If the can't access ACT!/reboot/all is OK loop continues, this is it.
Richard Brust
ACT! Certified Consultant
richard@rbrDataSolutions.com