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URGENT - Act Update - constant crashing

Copper Contributor
Posts: 105
Country: United States

URGENT - Act Update - constant crashing

In the last 24 hours my ACT keeps crashing each time I try to send out a mail merge of about 100 contacts. I rebooted but that didnt make a differnce.

 

I am trying to update but when get an update but ACT is saying that "You do not have permission to download the updates. You must be a Windowns Adminstrator. >> I am the owner and only user of this laptop.

 

Can someone please help?

 

Thanks.

 

Windows 8

Act Premium 16.0.29.1.0 Hot Fix 4

Silver Super Contributor
Posts: 2,328
Country: USA

Re: URGENT - Act Update - constant crashing

Right click on Act! when you start it up and select run as administrator.


Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
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Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!
Copper Contributor
Posts: 105
Country: United States

Re: URGENT - Act Update - constant crashing

Thank you.

 

I ran it as Adminstrator - and it is backing up before doing the update. I am hoping this update will eliminate the constant crashing.

 

Will keep you posted.