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UI - External component has thrown an exception

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n00tch
Posts: 1
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UI - External component has thrown an exception

[ Edited ]

‎11-21-2012 09:07 AM - edited ‎11-21-2012 09:50 AM

Hello all!

 

I have a user who is having an odd issue when he tried to launch Sage ACT! Premium 2011. The error is...

 

"Category: UI

 

External compononent has thrown an exception

 

System.Runtime.InteropServices.SEHException: External component has thrown an exception. at Act.Application.Interop.ActApplicationInterop..ctor() at Act.Application.Act.Main(String[] args)"

 

This happens before he can even choose a database to log into. I'm assuming this is a local error. I've looked through the forums and the kb but have been unsuccessful at finding a resolution. Does this error just require a reinstall of the software or is there something else I need to look at? Any help would be greatly appreciated.

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ghollister
Posts: 6,537
Country: USA

Re: UI - External component has thrown an exception

‎11-26-2012 10:16 AM

Hello n00tch,
Welcome to the Sage ACT! Community. If it's only happening with one user and it was working for that user before, the best place to start would be an uninstall/reinstall of ACT!.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

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