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Turn off user to user email history BUT record history if email is sent to an ACT contact AND a user

New Member
Posts: 1
Country: United_Kingdom

Turn off user to user email history BUT record history if email is sent to an ACT contact AND a user

I'm using ACT v16

 

I've turned off user to user history but is there a way of including users in history if an email has been sent to an ACT contact and another user has been cc onto the email?

 

 

Bronze Elite Contributor
Posts: 2,545
Country: New_Zealand

Re: Turn off user to user email history BUT record history if email is sent to an ACT contact AND a user

Nothing available within Act! itself but you could CC: the Act! user through our Smart Inbox for Act! and have it attach.

Refer: http://www.xactsoftware.co.nz/smart-inbox    

Graeme Leo
Xact Software - consultants and developers
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