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Trouble with a team in Act! 2013 Premium UK SP1

New Member
Posts: 9
Country: Belgium

Trouble with a team in Act! 2013 Premium UK SP1

Hi all,

A same team had been created in the main database and the remote database, before syncing. After the sync I have 2 teams with the same name. I deleted these 2 teams to re-create it properly : in "tools /  manage teams" I do not see this team but one still appears in "Access level" when I click on "Limited access" and "Teams" tab. How can I delete it definitively ?

I have already did a Check & repair on the database.

Best regards,

Moderator
Posts: 704
Country: USA

Re: Trouble with a team in Act! 2013 Premium UK SP1

We may want to run database rebuilds on both databases.  Follow each other repair/rebuilds on this KB:  http://kb.sagesoftwareonline.com/app/answers/detail/a_id/19642

 

After the rebuilds are finished on both computers, sync, and see how many teams you have listed.

Billy Clark
Swiftpage
Act! Knowledgebase: http://kb.act.com