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Trouble running Smart Tasks

Copper Contributor
Posts: 61
Country: United States

Trouble running Smart Tasks

I am trying to run a very simple Smart Task. I have set enable auto run, set criteria for when size = 10,000,000 (custom field for test) and contact has an email, then send email. I go into a record, put in 10,000,000 in designated field and nothing happens. So I tell it to run manually and it says it is running. When I view status, it just says "In progress" and nothing happens.  (If I do a lookup on the field for 10,000,000, the names appear so criteria is working). I am running ACT for Premium 2013, Windows 7 professional, Office 2010.