08-16-2018 12:00 PM
I have installed Act on a new laptop, and it has been working mostly as expected. I have configured the program to use Outlook 2016 as the mail program.
Sending through Act and Outlook has not been a proble, but the program doesn't keep a record of emails sent, or a copy of the sent emails.
Is there some setting I have missed somehow beyond identifying Outlook as my email client?
08-16-2018 12:54 PM
08-23-2018 06:34 AM
08-23-2018 11:19 AM
I looked at the knowledge base article about my version of Outlook, 16.010325.20082. The article states that Outlook builds later than 16.0.6965.2058 have a problem and recommends an update. The problem is that it only shows updates for Act ver. 19.2--and I am using 22.214.171.124, Update 7.
I have done a repair of Office and disabled UAC. I have verified that all the preferences are set properly.
Any other suggestions?
Thank you VERY much for responding!