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Tony Holowitz: Reminder Window & Rollover Window Duplication

Copper Elite Contributor
Posts: 478
Country: USA

Tony Holowitz: Reminder Window & Rollover Window Duplication

I'm using ACT 2013 Premium and was a Beta Tester. 

 

When I schedule something and the reminder box pops up, I get multiple instances of the reminder box.  For example, If I snooze all items, it never goes away.  It appears that there might be a corelation between the total number of items (for example 3 items) and the number of times I need to repeat the process; I need to snooze everything 3 times before it disappears.

 

If I minimize the box, I can minimize each succesive box as well; thats how I know there is more than 1 box.

 

How can I fix this, it is a pain and was never an issue in 2012?

 

Tony Holowitz
Arlington (Boston), Massachusetts
781-728-9777

www.tonytheteacher.com
www.365ActTips.com
www.TeachAnOldDogNewTricks.com
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Tony Holowitz: Reminder Window & Rollover Window Duplication

We have seen this resolved by rebuilding the Sage ACT! Preference files; here is an article addressing this issue: KB Article 30685

 

Greg Martin
Sage