08-25-2020 07:55 AM
Connectivity (internet or server) is always the weakest link to SaaS. That is precisely why we use a spoke/hub implementation.
At least we can work locally until connection to the server is re-established.
Hope this helps.
08-25-2020 08:02 AM
That is probably a perfect fit.
The good news - users are not restricted on how many times they can sync with the server. In my case, ACT automatically resyncs every 3 hours. However, if I'm talking to another co-worker, it may be necessary for me to sync before calling - say to share a document.
We also use Skype, so I would post a message to the other person to resync before we talk.
08-25-2020 09:18 AM
I like John would always recommend having at least 1 PC or more with a local copy of the cloud hosted database.
You do need a local installation of ACT premium but you are entitled to this as part of your ACT for WEB licence.
Here is a link about how to do this -
08-25-2020 11:00 AM
Thanks, Chip, for jumping in and providing the link.