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There was a problem sending the command to the program

Copper Contributor
Posts: 22
Country: USA

There was a problem sending the command to the program

Today I ran into this issue out of the blue when trying trying to Export from the Opportunities list in ACT Premium for Web 2012. It was after a windows update but I am not sure if that was the cause.

 

All along everything worked fine until today.

 

RESOLUTION

I found out that by going to the Office Button / Excel Options / Advanced, and scrolling all the way down to the General section.  There you will see the “Ignore other applications that use Dynamic Data Exchange (DDE)” setting checked.  Uncheck the box, click OK to apply, and you’re good to go

 

Just thought it might help someone else out.

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: There was a problem sending the command to the program

Sdambra,
Thank you for the post, this is excellent information!
Greg Martin
Sage