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The directory name is invalid

Copper Contributor
Posts: 62
Country: Malaysia

The directory name is invalid

[ Edited ]

Hi, everyone. 

Why I cannot do the backup? I got this error "the following error occurred during backup. the backup was cancelled. the directory name is invalid".

 

I had tried to search on help.act.com and in this forum. but, did not find the solution.

 

Which directory is invalid?

 

Act! Premium (web) version 21.0.

Nickel Elite Contributor
Posts: 600
Country: Germany

Re: The directory name is invalid

- Is the backup going to a "non-local" drive? SQL backups only work on local drives.
- Are you trying to run the backup from a client instead of directly on the Server?
Andreas Schlesselmann
Melville-Schellmann GbR
Germany
www.melville-schellmann.de
Copper Contributor
Posts: 62
Country: Malaysia

Re: The directory name is invalid

No. I'm doing directly on the server. before this I can do the backup as usual. I will try to restart the server later, but cannot do right now. 

Silver Super Contributor
Posts: 2,216
Country: United_Kingdom

Re: The directory name is invalid

After the reboot if it continues try running a repair under tools - database Maintenance. 

 

I know the error message does not seem to point to this but I have found this has resolved similar issues in the past.

Highlighted
Copper Contributor
Posts: 62
Country: Malaysia

Re: The directory name is invalid

Oh really? I had tried check the post, but didn't see it. 

 

Okay will update at here after I reboot. Thanks

Copper Contributor
Posts: 62
Country: Malaysia

Re: The directory name is invalid

Hi, my problems are solved after I reboot the server. Sorry and Thanks

New Member
Posts: 1
Country: USA

Re: The directory name is invalid

[ Edited ]

I'm happy to see the issue is now solved. Thank you for updating us with the outcome.

 

 

 

 

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