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Templates not Syncing on Remote Database

New Member
Posts: 7
Country: USA

Templates not Syncing on Remote Database

I have a remote user that is using a remote database for ACT Premium 9.0 ext version.   She is not seeing all the templates in ACT.  She can see some but not all.  When we update one from the home office, she can see that change so it is not the server.  Other remote users do not have this problem.  Any suggestions on how to correct this?
Platinum Elite Contributor
Posts: 14,384
Country: Australia