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Telephone number fields customising

New Member
Posts: 8
Country: Australia

Telephone number fields customising

We have both domestic and commercial clients. Instead of having home and work phone numbers we want to have  main and secondary phone numbers. That way we know which number our clients prefer to be contacted on initially. Can someone advise best way to do this in the deign layout system.

Bronze Elite Contributor
Posts: 1,430
Country: United_Kingdom

Re: Telephone number fields customising

It is possible to rename fields and labels in the layouts.

 

Assuming using the Basic 1024 x 768 Contact Layout.

 

Rename phone to Main Phone

 

Unless you still use Fax rename fax to Secondary Phone

 

You can rename Fields under Tools - Define Fields -

 

You can move fields around and rename labels from Tools - Design Layouts - Contact

 

Here is a link on Customisation - http://kb.act.com/app/answers/detail/a_id/15332