04-05-2017 03:31 AM
have a very weird problem. Activities that are generated by several smart tasks have just disappeared. All filters are correct and it only affects 1 user. I have checked cleared too and they are not showing there either! It seems to have been since January 6th for some reason. I noticed the Smart Task Scheduler was not running which is now started. Any help would be appreciated as about 2 weeks ago they were all there!
04-05-2017 05:15 AM - edited 04-05-2017 05:15 AM
It is an odd problem that you have listed, just in case they were synced with Outlook/Google have you checked the option to 'Show Tasks from Other Applications'? if this is not what has happened do you have a backup of the database or a remote database which would still have the activities?
I hope this helps!
04-05-2017 06:09 AM
I am sorry Mark, I sadly do not have an explanation as to how the issue happened.
Without backups or another source to get the data from it may well be lost. May i ask roughly how many activities were associated with this user?