04-12-2018 02:02 PM
Hi, one of the key reasons I have a CRM is the ability to set reminders to call someone and subsequently have these reminders pop up when I open Act. I have used desktop version of Act for last 10 years (Currently Act Premium 2013) and am now on a trial with Act Premium Cloud, my issue is that approx. 50% of the time the scheduled reminders pop up does not come up upon lagging in. I have placed many calls to helpdesk on this issue and after multiple attempts at resetting Internet Explorer version 11 browser and playing with the IE settings and the Act Tool Preferences settings this issue seems to persist. Please help, thank you.
04-13-2018 02:13 AM
04-13-2018 06:01 AM - edited 04-13-2018 06:02 AM
Thank you. Yes, the Act help desk folks have gone through that process multiple times but the issue still persists which I suppose will lead me to look at another CRM, a Google search just revealed what looks to be a better (and FREE) system call Hubspot, going to check it out.
04-13-2018 06:58 AM - edited 04-13-2018 06:58 AM
FREE solution gives value for money! Ha ha.
Buyer beware - check reviews first!