Community
Showing results for 
Search instead for 
Do you mean 
Reply

Task List not clearing activities

Copper Contributor
Posts: 17
Country: United States

Task List not clearing activities

I am having trouble with the Task list clearing activities:

 

When a user completes an activity from the Task List, a history item is created on their contact detail's History tab. However, the activity still reflects on their contact detail's Activity tab.

 

Any suggestions for a fix?

 

I have tried running fixes on the DB and on the Activities from actdiag.

Nickel Contributor
Posts: 241
Country: United States

Re: Task List not clearing activities

The options may be set to show cleared items on the activites tab, in which case clearing them would not result in them being removed from the list. The options button on the far right, top of this tab will allow you to discontinue showing cleared activites.
Copper Contributor
Posts: 17
Country: United States

Re: Task List not clearing activities

I checked the Activity tab options, and this is not the issue. Any other suggestions?