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Tapi error

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Copper Contributor
Posts: 17
Country: United States

Re: Tapi error

I am getting this same error.  Has anyone found a solution?

 

system.accessviolationexception: attempted to read or write protected memory.
at tapiex.tapiexctlclass.uninitialize()
at act.ui.tapi.tapimanager.stoptapi()

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Copper Contributor
Posts: 78
Country: USA

Re: Tapi error

What version of ACT are you on, since we upgraded to 11 the issue appears to have resolved itself.
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Copper Contributor
Posts: 17
Country: United States

Re: Tapi error

We're on ACT 11 Premium for Web with ACTPhone3 by PlanITS.  Running the client software on WinXP SP2.

 

Thanks.

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Copper Contributor
Posts: 78
Country: USA

Re: Tapi error

I suspect your web version is the issue.  PlanIT has a very large footprint, I know we can not publish it in Citrix and use it with ACT  via the web for that reason.
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Copper Contributor
Posts: 17
Country: United States

Re: Tapi error

Thanks, JW.  I'll harass PlanITS.