05-19-2017 06:23 AM
05-22-2017 08:34 AM
05-22-2017 09:53 PM
With respect to duplicating tabs on working with the layout editor, that on saving creates the duplicates will occur where an add-on is loading a custom tab. The design of Act! and managing of controls just doesn't accommodate custom tabs. In our developments of accounting products for Act! ,in the past we have spent time doing workarounds to stop it happening but a new release of Act! can break our best attempts. So we can have a continuous and annoying break, fix thing happening. The issue is overcome by just closing Act! and re-starting Act! and the tabs will restore without the duplication happening
05-23-2017 07:04 AM - edited 05-23-2017 07:05 AM
Yes, closing Act! and reopening will fix the issue. But when your closing Act! 3 times every hour, and you hear your boss screaming down the hall because he is sick of it, we might be forced to explore other CRM options that allow for "true" customization. Hopefully, 19.2 will fix the issue!
05-23-2017 07:51 AM
Hi J G,
From what Graeme has said, it sounds like the method that the add-on (Impact Suite) is using to add the custom tabs to the layout is causing the issue, and needs to be updated.
This behaviour isn't being tracked as an Act! defect currently, so no changes are planned around it in any upcoming updates of Act!
To me, it sounds like there is room for improvement in the SDK to implement some/better handling of custom interface tabs. I don't have any knowledge in this area, so this would be a matter for another thread in the Developers Lounge forum, or a third-party developer support.
06-20-2017 04:59 AM
The duplicating tabs issue has been fixed in build 220.127.116.11 of Impact Suite posted last week
You can use this link to download build 18.104.22.168:
-- Jim Durkin
09-06-2017 09:28 AM
Duplicating Tabs issue has resurfaced.
I can recreate the issue by opening opportunities, going into the detail view, making a change to a custom table, saving the opportunity and then switching to list view. When I go back into the detail view, the tabs are duplicated.