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Tab location

New Member
Posts: 3
Country: Canada

Tab location

Each time I open ACT! my tabs are located so far down towards the bottom of my screen I can hardly see them. I drag them up but this happens each time I log in.

 

Thanks,

Susan

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Tab location

Hello Susan,
This may be a display issue. Check to see if your monitor's DPI setting is at 96. Instructions are in this KB article:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2634...

If this does not resolve, you can try manually setting the tab row position, per this KB article:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1471...

Note that for Step 3 in the above article, use this process to get to the Preferences file:
- Click your Windows Start button, and in the Search box type %appdata%

Open the ACT! folder, then ACT Data, then Preferences - the USpreferences206.xml file will in here. To open it, right-click and select Open With > Notepad

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Tab location

Susan,
Just noticed you are in Canada. Depending on your install, the preference file might be name "CApreferences206.xml".

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.