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System very slow. Login takes almost one minute

New Member
Posts: 22
Country: USA

System very slow. Login takes almost one minute

I am running a new install and the login takes forever, remote access times out.

 

It is a fairly decent box, 4 GB, 8800 Quad?

 

Any ideas?

Copper Elite Contributor
Posts: 405
Country: United States

Re: System very slow. Login takes almost one minute

Is this a network installation or local? Does it happen for all users or just one?

Geoffrey B. Boulden
Twelve/Three Marketing, Inc.
Buffalo, NY
ACT!
SageCRM
GoldMine
SQL Certifications
New Member
Posts: 22
Country: USA

Re: System very slow. Login takes almost one minute

It is a network installation on a shared drive/shared database. It happens to everybody. 

Platinum Elite Contributor
Posts: 6,668
Country: USA

Re: System very slow. Login takes almost one minute

Then try opening a local database like the ACT! Demo database and see if that's slow opening.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 22
Country: USA

Re: System very slow. Login takes almost one minute

When I try to open the Demo database locally and remote it seems to be much faster.

Platinum Elite Contributor
Posts: 6,668
Country: USA

Re: System very slow. Login takes almost one minute

Then you have a network or server problem. I wiould start with the server configuration mainly RAM and hard drove speed.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 22
Country: USA

Re: System very slow. Login takes almost one minute

It does not matter if I open our database over the network or locally on the server, it is the same speed.

 

Our database is not that big, maybe 2,500 contacts.

New Member
Posts: 22
Country: USA

Re: System very slow. Login takes almost one minute

I also get a message that the database times out once a while when starting the app.

Platinum Elite Contributor
Posts: 6,668
Country: USA

Re: System very slow. Login takes almost one minute

What are your server specs and are you running Exchange server on the same box?

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 22
Country: USA

Re: System very slow. Login takes almost one minute

Intel Core 2Quad Q8200 2.33GHz, 4 GB, 64 Windows Professional.

 

It is a newly formatted machine. Nothing else runs on it.