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Synchronising Banners With Outlook

Copper Contributor
Posts: 5
Country: United Kingdom

Synchronising Banners With Outlook

Hi,

 

We use the banners option in ACT Premium to allow all users to view when colleagues are on holiday.  Unfortunately these banners do not seem to synchronise with the Outlook calendar.  All other entries in the calendars come across, just not the banners.

 

Does anyone have any clues as to why this is happening?  Is there a fix?

 

Cheers

Enrico 

Moderator
Posts: 4,395
Country: USA

Re: Synchronising Banners With Outlook

The activities aren't coming over or not showing with a banner?  Outlook doesn't have a banner unless its an all day event.  You can change the activity in ACT! to timeless and then copy calendar to Outlook.
Copper Contributor
Posts: 5
Country: United Kingdom

Re: Synchronising Banners With Outlook

Hi David,

 

All we want to do is have an entry at, say, 8am in the morning stating that someone is on holiday.  This activity needs to show through on everyone elses diary though and so far the only way we can figure out how to do this is schedule a meeting/to do etc and then include everyone in the company in the 'schedule with' tab.  This causes a headache as then, of course, everyone has to accept the invitation to the scheduled task for it to show through on their diaries.

 

If you set it as an 'Activity' this obviously shows through as a banner at the top of the screen on everyones calendar but then you get the issue with it not transferring to Outlook. 

 

Is there a simpler method that will allow us to create an even thr on the calendars that will show through to all employees, without them having to accept the invitation and also travel across to Outlook when it syncs with ACT? I get the feeling that there is, and that it must be really obvious, but its got me beat and is a real source of frustration.

 

Cheers

enrico