08-25-2009 01:49 AM
We use the banners option in ACT Premium to allow all users to view when colleagues are on holiday. Unfortunately these banners do not seem to synchronise with the Outlook calendar. All other entries in the calendars come across, just not the banners.
Does anyone have any clues as to why this is happening? Is there a fix?
08-26-2009 11:46 AM
08-27-2009 12:41 AM
All we want to do is have an entry at, say, 8am in the morning stating that someone is on holiday. This activity needs to show through on everyone elses diary though and so far the only way we can figure out how to do this is schedule a meeting/to do etc and then include everyone in the company in the 'schedule with' tab. This causes a headache as then, of course, everyone has to accept the invitation to the scheduled task for it to show through on their diaries.
If you set it as an 'Activity' this obviously shows through as a banner at the top of the screen on everyones calendar but then you get the issue with it not transferring to Outlook.
Is there a simpler method that will allow us to create an even thr on the calendars that will show through to all employees, without them having to accept the invitation and also travel across to Outlook when it syncs with ACT? I get the feeling that there is, and that it must be really obvious, but its got me beat and is a real source of frustration.