Community
Showing results for 
Search instead for 
Do you mean 
Reply

Synching laptop back to desktop - failed after upgrade

Tuned Listener
Posts: 78
Country: USA

Synching laptop back to desktop - failed after upgrade

This has to be simple but having moved from the Beta to the live ActV10 I can no longer synch.

The desktop is the host and the laptop the remote.

 

When I "Accept Incoming Syncs" on the host system I get the port message - port 65100. Then I get the following "Could not start sync server......." When I check the sync server status it says it is running and it has the correct databases listed. This may be a coincidence as there was a windows vista online update for sql server just the day before but it all worked prior to that from the day the Beta was installed.

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Synching laptop back to desktop - failed after upgrade

You don't accept incoming syncs on the host system when you're using a Sync Server.

 

Accept Incoming Syncs is only for when using Application Sync and then the product needs to be open.

 

Have you also updated the Sync Server?

 

BTW: ACT! v10 would be ACT! 2008... I assume you  mean ACT! 2010 (v12)