Community
Showing results for 
Search instead for 
Do you mean 
Reply

Synch Result "The system cannot find the file specified"

New Member
Posts: 6
Country: United States

Synch Result "The system cannot find the file specified"

 

Windows XP Professional

ACT! by Sage Premium 2008 (10.0) (ST Edition) Version 10.0.1.199 

 

Main Database on sql server, 6 remote databases on different laptops. Only one user cannot synch. Immediately gets the error "Synch Result "The system cannot find the file specified""

 

I recreated the remote database with a new synch set right after doing a successful check, repair and re-index ACTDIAG on the main database.

 

A previous answer on the forum suggested reinstalling ACT! on his PC but it didn't help.

He had blackberry software on the PC he tried and couldn't get it to work, so the software was removed, he says now at least the software shows how many days left to synch

 

  • His PC can successfully ping the main server.
  • He can access other files in the network with no problem. 
  • Telnet to server fails but we want him to synch within the network.
  • All information on the manage connection page is accurate.

 

Any help would be appreciated.

 

 Dan

 

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Synch Result "The system cannot find the file specified"

Can you check that the user has 10.01 and that the main server or sync service is also the same build?

 

Blackberry software shouldn't interfere with it.

New Member
Posts: 1
Country: Australia

Re: Synch Result "The system cannot find the file specified"

I know it's been c ouple of years - did you find the fix.  One of my users is now having the same problem... Paul

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Synch Result "The system cannot find the file specified"

New Member
Posts: 6
Country: United States

Re: Synch Result "The system cannot find the file specified"

I get error messages like this every so often now, all have had different reasons.

 

 

How to Change the Time Out Settings in ACT! Diagnostics Tool

The link above helps if your remote user has a slow connection.

 

Other fixes have been checking SQL on both server and the remote database. If you won't lose anything from the remote  you can rebuild a database and have them unpack on their system. If there are big Data changes this sometimes a new one is best.