I am having problems with the ACT! 2008 Premium (10.0) Sync service. The database contains about 12,000 Contacts and is 800 mbytes in size. There are 62 users, with 36 currently active, 30 of which are remote users with Remote DB's. All remotes are syncing attachments, but are not all the contacts. What can I do to improve the reliability of the ACT Sync service?
The Attachments directory contains 11,000 files for a total space of 1.00 Gigabyte and it is a Network Sync Server. Remote users use VPN to access the sync server.
Thank you for the sync server information, I have shutdown the sync service and am working on setting up a seperate sync server. Do you know how many remotes they reccomend syncing against each sync server?
As for errors, I do not see any errors on the server, and the service is still "running" acording to the MMC. However, the clients get a sync server not responding. When I look at the task manager the sync process usually is just south of 2 gigabytes of memory...