11-04-2009 07:06 AM
11-04-2009 08:36 AM
If using a Sync Server, you shouldn't set the server ACT! to "Accect Incomming Syncs".
What version of ACT!?
11-04-2009 08:52 AM
I am running: ACT! by Sage Premium 2009 (11.0) Version 220.127.116.117
Also, I was following one of the knowledgebase items "How to Set Up Application Synchronization in ACT!" which is why I have the publisher set to "Accept Incoming Syncs"
11-04-2009 08:56 AM
Application Sync is for use with no sync server, eg for non-Premium users.
You should also get the latest version of ACT! 2009 (11.1) and the latest Hotfix (especially if using sync)
06-16-2011 07:17 PM
Slightly different problem - sync between my remote database and the publisher DB works fine when another user is logged on to the publisher DB. ie. there are no network access problems, no firewall issues, accept incoming sync is turned on.
If no one is logged on to the publisher DB then the sync fails with the message "unable to connect to sync server"
We have two licenses of Act Pro, both at - Sage ACT! Pro 2011 Version 13.0.401.0, Hot Fix 2
Anoyone got any ideas?
06-16-2011 07:30 PM
06-16-2011 07:51 PM
Thanks Mike, looks like you confirmed what I suspected. Pity I need to upgrade if I want to use what I'd have thought was a basic feature for remote DBs. And I only bought ACT Pro a month ago :-)
Thanks again and best regards....Jan
06-20-2011 01:57 AM
Jan why not just leave ACT running and put into startup so it restarts when you turn your machine on then it is always available for synchronisation.
06-20-2011 02:11 AM
06-20-2011 05:26 PM
Paul/Mike...Thanks for your input, it's more a day to day usage issue tho'. The publisher DB is on a server PC with two clients - a desktop PC and a laptop (me, running a remote DB). The desktop PC also does some heavy duty processing so it's not workable to have ACT running all day long on it. Starting ACT on the server PC means it's not available to the Desktop PC when this user wants it.
Option 1 is to buy a third license, option 2 is to remember to do a manual sync every few days. Being a small office we'll go with option 2 for now.
Thanks and Best Regards.