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Sync out of memory error on server - please help

New Member
Posts: 13
Country: United States

Re: Sync out of memory error on server - please help

When exporting the data that has changed from the contact activity lookup, is there a way to export the notes that have been added?

 

Thank You

New Member
Posts: 13
Country: United States

Re: Sync out of memory error on server - please help

Disregard that post, I was exporting to a tab delimited file not the database.
New Member
Posts: 13
Country: United States

Re: Sync out of memory error on server - please help

It must have been a corrupt remote database. Here is what we ended up doing:

 

Created a backup of main database on server

From remote users PC in ACT went to Lookup --> Contact Activity Report

Looked for changes from the date since the last successful sync

Exported that to the main database on the server

Created a new remote database for that user

Logged into ACT from the users PC and did File --> restore --> database -- unpack and restore remote database

 

Once the new remote database was unpacked and restored the sync was suceessful.

 

Thank you all for your hlep.

New Member
Posts: 4
Country: USA

Re: Sync out of memory error on server - please help

For ACT! 2008 this seems to work, not sure if it will work with other versions.  I occassionally get the out of memory error, usually when there have been many changes and the synch packet is large.  The first thing to do is perform a check and repair on both machines.  Then proceed to the sych.  It seems that no information is being transmitted, because of the error message.  However, I find that after a few attempts the synchronization does complete.  I just had the error today and had to initialize the synch 4 times.  On the last, it successfully completed.

 

Hopes this helps.