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Sync error - user is not permitted to sync

Accepted Solution Solved
Nickel Super Contributor
Posts: 843
Country: United States
Accepted Solution

Sync error - user is not permitted to sync

12.1.181.0, Hot Fix 3 Premium

Might be Win 7...not sure.

 

User synchs one database successfully.

The second database gives him error:

unable to acquire sync server object.  server error description: user is not permitted to sync.

It has synched in the past.

 

I thought it might be because he didn't have all the license numbers listed, so I added their second license, but it didn't help.

 

Another remote user is synching second database successfully.

 

Any ideas?

Rita Kogstad
RKA Associates
Stamford, CT

Accepted Solutions
Solution
Accepted by gmartin (Platinum Super Contributor)
‎09-25-2015 03:20 AM
Nickel Super Contributor
Posts: 843
Country: United States

Re: Sync error - user is not permitted to sync

Solved - user had not been made active in the parent db...duh!
Rita Kogstad
RKA Associates
Stamford, CT

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Solution
Accepted by gmartin (Platinum Super Contributor)
‎09-25-2015 03:20 AM
Nickel Super Contributor
Posts: 843
Country: United States

Re: Sync error - user is not permitted to sync

Solved - user had not been made active in the parent db...duh!
Rita Kogstad
RKA Associates
Stamford, CT