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Sync Panel available on RDB but not on Web?

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Copper Contributor
Posts: 144
Country: USA
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Sync Panel available on RDB but not on Web?

[ Edited ]

I am Admin and setting up Sync sets for users. The SYnc panel is not even an option on the web interface but I have it on the desktop RDB. Is this normal?

 

I acan only add new users on the web interface but not on the desktop. This seems weird that is it opposite of the Sync panel.

 

 


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Accepted by topic author topaz99
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: Sync Panel available on RDB but not on Web?

The APFW interface doesn't have the sync panel because it doesn't sync while an RDB of the same database does have need for the sync panel. Because the APFW interface is working with the main database it can be used to add users. An RDB is restricted to the users that were included when it was created.

Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer

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Highlighted
Solution
Accepted by topic author topaz99
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: Sync Panel available on RDB but not on Web?

The APFW interface doesn't have the sync panel because it doesn't sync while an RDB of the same database does have need for the sync panel. Because the APFW interface is working with the main database it can be used to add users. An RDB is restricted to the users that were included when it was created.

Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer