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Sync Count Mismatch

New Member
Posts: 3
Country: United States

Sync Count Mismatch

We are running ACT! by Sage Premium 2008 (10.0) (ST Edition) Version 10.0.1.199 and the count between my remote version and the server version is off by 6 records.

 

any thoughts.

 

Yes, I have just resynced

 

Platinum Elite Contributor
Posts: 6,668
Country: USA

Re: Sync Count Mismatch

Private record?
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 3
Country: United States

Re: Sync Count Mismatch

I am the administrator and can view all records
Platinum Elite Contributor
Posts: 6,668
Country: USA

Re: Sync Count Mismatch

Not private records.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Elite Contributor
Posts: 108
Country: United States

Re: Sync Count Mismatch

dneikrug,

 

A handy tool for troubleshooting issues like this is the table rowcounts report in ACTDiag.

It details the number of records in each table that are public, private and limited access.

 

Start > Run > Actdiag

Click on Databases > Database List

Click on the database in question

Actions > Database Structure > Table Rowcounts Report