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Sync Count Mismatch

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New Member
Posts: 3
Country: United States

Sync Count Mismatch

We are running ACT! by Sage Premium 2008 (10.0) (ST Edition) Version 10.0.1.199 and the count between my remote version and the server version is off by 6 records.

 

any thoughts.

 

Yes, I have just resynced

 

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Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: Sync Count Mismatch

Private record?
Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
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New Member
Posts: 3
Country: United States

Re: Sync Count Mismatch

I am the administrator and can view all records
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Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: Sync Count Mismatch

Not private records.
Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
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Copper Elite Contributor
Posts: 108
Country: United States

Re: Sync Count Mismatch

dneikrug,

 

A handy tool for troubleshooting issues like this is the table rowcounts report in ACTDiag.

It details the number of records in each table that are public, private and limited access.

 

Start > Run > Actdiag

Click on Databases > Database List

Click on the database in question

Actions > Database Structure > Table Rowcounts Report