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Switching from Act Email to Outlook

New Member
Posts: 1
Country: USA

Switching from Act Email to Outlook

I have been using ACT email for almost a year.  I am planning to switch to Outlook for my email.  Am I going to lose all of my emails that are currently in ACT?  Or is there a way to transfer them to Outlook when I make the switch.  What is going to happen? 


I am using ACT 10 on Windows XP.


Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Switching from Act Email to Outlook

Hello VMM9999,

Welcome to the Sage ACT! Community. To do this:

- Open ACT! Email and backup your email database (File>Transfer Email)

- In the Email Setup, check both Internet Mail and Outlook as you email system, then finish out the email setup wizard

- Open ACT! Email and you will see mailboxes for your internet account and Outlook

- Just drag or copy the messages from the internet account mailbox over to the desired folders in the Outlook mailbox

- Go back to the Email Setup and uncheck Internet Mail; choose Outlook as your email system and your email client

- If you look in Outlook you should see your Internet Mail messages

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.