04-13-2009 11:36 AM
We are getting a Survey Popup window in APFW v 11.0.1. This window pops up every few minutes no matter which options we choose. We've even taken the survey and it still pops up. Is there a fix for this?
This is the URL to the popup:
04-17-2009 08:35 AM - edited 04-17-2009 08:36 AM
Make sure the Domain users have full permissions to the following registry keys under their profile:
See if the date is changing in the value of this key when they take the survey.
If this does not work, then you can try renaming (by adding ".old" to end of the filename) the following two files on the server:
- SurveyPopup.aspx in the directory C:\Program Files\ACT\Act for Web\APFW\Dialogs
- surveypopup.aspx.c5a128b7.compiled in the C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\apfw\43fd3e78\5eb1e348 directory (the alphanumeric portions of this files may be different on your machine)
Reset IIS after changing permissions and/or renaming the above-mentioned files.
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.