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Stop Act! dialer from trying to schdule a call.

Tuned Listener
Posts: 49
Country: United States

Stop Act! dialer from trying to schdule a call.

When you make a call with Act! Dialer, once you make the call, it automatically pops up with  a new box, tryng to make you schedule a follow-up call.

 

Is there anyway to disable this? so when you click "call ________" that it just calls it, and nothing else? no trying to make me schdule a follow up or anything?

 

 

Thanks!

 

-Ian

Moderator
Posts: 4,395
Country: USA

Re: Stop Act! dialer from trying to schdule a call.

I just did a test in ACT! 2009 and it doesn't ask to create a follow-up activity, but it does prompt to record history.  This is expected behavior and cannot be turned off.

 

What version of ACT! are you using?  Are you using an addon products for the dialer?

Tuned Listener
Posts: 49
Country: United States

Re: Stop Act! dialer from trying to schdule a call.

im using 11.1

 

and yes, i meant to say History. Is there anyway to stop it from popping that box up? I dont want to record a history!

Moderator
Posts: 4,395
Country: USA

Re: Stop Act! dialer from trying to schdule a call.

No, this cannot be turned off.

 

Please submit a feature request to be considered in a future version - http://www.act.com/community/feature/