05-29-2009 02:49 PM
When you make a call with Act! Dialer, once you make the call, it automatically pops up with a new box, tryng to make you schedule a follow-up call.
Is there anyway to disable this? so when you click "call ________" that it just calls it, and nothing else? no trying to make me schdule a follow up or anything?
06-01-2009 08:08 AM
I just did a test in ACT! 2009 and it doesn't ask to create a follow-up activity, but it does prompt to record history. This is expected behavior and cannot be turned off.
What version of ACT! are you using? Are you using an addon products for the dialer?