06-17-2013 09:20 AM
When I start ACT Premium 2011, I intermittently get error Act.UI.SplashScreen.Dispose() and my database won't launch. I have to manually navigate to the database to start it. And my welcome, splash screen hangs. I have my initial window set to Contacts and we are running this on a Windows 2008 Terminal Server. This does not happen all the time. Once I navigate to the database, program functions properly except for the splash screen being stuck open.
03-04-2014 02:10 PM
I am having a nearly identical error using ACT! Premium (Web) 2012 Version 18.104.22.168, Hot Fix 4 on a Windows Server 2008 R2 Standard Terminal Server. Did you ever get a resolution to the problem or any feedback?
03-04-2014 03:02 PM
Here are a couple of KB articles I would suggest checking out:
Splash Screen Hangs When Opening ACT!: http://kb.swiftpage.com/app/answers/detail/a_id/14370/
ACT! Stops Responding After the ACT! Splash Screen Appears: http://kb.swiftpage.com/app/answers/detail/a_id/9996/
ACT! Splash Screen Appears for a Few Seconds, Disappears, and ACT! Does Not Launches: http://kb.swiftpage.com/app/answers/detail/a_id/18366/
Let us know how you go.