03-15-2012 10:08 AM
Does anyone else have an issue with the speed of their ACT program? I timed it and it takes about 15 seconds from the time I click on/enter a name until it opens up. Just wondering if there is a way to fix this issue easily so that I can get my work done faster!
03-15-2012 10:44 AM
What is the total amount of RAM on your system? What is your hard drive speed in RPM? Is the database on a local drive or on a network server?
03-15-2012 11:22 AM
We are on an in-house network server, but I am waiting on our IT dept to get back to me on the RAM and RPM, I am assuming now that it will be one of those issues. I will let you know what they say and see if it gets fixed, thank you!
03-15-2012 01:58 PM
It turns out that I have pretty good RAM, 4GB, and the HD runs 54,000 or 72,000.....Our IT guy said that it isn't an issue with that, but rather an issue with ACt on my computer.....any suggestions?
03-15-2012 02:05 PM - edited 03-15-2012 02:06 PM
Do other ACT! users of the same shared database experience the same performance, or is just on your machine? Also, what version of ACT! are you using (including hot fix number). This information can be found by going to Help > About ACT!.
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
03-15-2012 02:12 PM
We are currently usiing ACT Sage Premium 2010 version 12.0.409.0, and it is slow on my computer as well as our remote users and 1 other person in the office, so hope that sheds some light....
03-16-2012 06:37 AM
What's the specs on the server that is housing the database? (RAM and Harddrive speed). You said your computer was 4 Gig and a decent harddrive.