Specify date from which you want to record history: Not visible in google integration preferences

[Damon_T]

The Specify date from which you want to record history is missing for a customer.  They were running v21.0 update 7.  Updated them to latest version.  21.1 update 3 and it's still missing.

Odd thing is I could see it on their server  but now it vanished.

So this is how the customers google preferences look.

This is how my demo act! looks using the same version of act!

any ideas why this is missing for the customer?

Thanks

Damon