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Sort Contact In E-mail

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Astute Commentator
Posts: 34
Country: USA
Accepted Solution

Sort Contact In E-mail

I know there is a simple way to do this but I can't find it.    I have noticed that my e-mails I send from Act! are showing us as First Name, Last Name but if I use Outlook to send an e-mail is shows up at Last Name, First Name.  Is there a way to change that is Act! to be like Outlook with the Last Name, First Name?


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Solution
Accepted by topic author chtipton
‎02-14-2017 05:41 AM
Administrator
Posts: 4,024
Country: United_Kingdom

Re: Sort Contact In E-mail

Hi chtipton,

 

Are you using a local Act! installation, or are you using the web interface?

 

If you have Act! installed locally, then please check the E-mail System Setup wizard by clicking on Tools > Preferences > E-mail & Outlook Sync. What options do you have selected in steps 2 and 4? I would recommend selecting Outlook on both of these steps.

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Solution
Accepted by topic author chtipton
‎02-14-2017 05:41 AM
Administrator
Posts: 4,024
Country: United_Kingdom

Re: Sort Contact In E-mail

Hi chtipton,

 

Are you using a local Act! installation, or are you using the web interface?

 

If you have Act! installed locally, then please check the E-mail System Setup wizard by clicking on Tools > Preferences > E-mail & Outlook Sync. What options do you have selected in steps 2 and 4? I would recommend selecting Outlook on both of these steps.

Astute Commentator
Posts: 34
Country: USA

Re: Sort Contact In E-mail

Thanks!   That was it!  I figured it was something easy!  Smiley Happy