04-04-2017 06:39 AM
I'm in a ver 19 brand new database and I'm starting to have my smart task fired multiple time instead of one.
It's been more than five years in my recollection that this problem exists.
Is there a "Real" work around that problem?
My sales pitch is base on those smart task for some part, I don't want to say to my clients, "I know it's a feature but it does not work, buy this add-on instead!!"
04-05-2017 03:22 AM
I would like to know more information about the Smart task you setup? if you could provide the trigger you used as well as what what the Task is designed to do it would hopefully shine some light on the issue you have experienced.
04-05-2017 03:29 AM
The trigger is a datefield. If the date equal today, the smatask fired and create an activity.
Work well except sometime I have more than one activity.
This bug is annoying because in the past I stop using smart tasks and for me that is the engine of the software.
Without that it's like having a Ferrari with a 4-cylinder engine!!!
Thanks for helping me
04-05-2017 04:55 AM
Is the trigger to 'Run when conditions are met' or 'Scheduled time' and do you use the 'Run only once for any record'?
It is hard to recommend Running when conditions are met as is hard to use without Run only once ticked as from experience has issues.
on an off topic note, I wouldn't mind having Ferrari's 4-cylinder Testa Rossa