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Smart Task Templates missing

jdhapgood
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jdhapgood
Posts: 1
Country: USA

Smart Task Templates missing

‎08-29-2016 02:34 PM

ACT 18.2, shared database, Win 7 clients, Outlook 2010, administrator When I open Manage Smart Tasks there are no Templates listed. I was hoping to use and modify the ones it says are included with ACT. Can anyone tell me where these are stored and how to get them to populate the Manage Smart Tasks Dialog box? The box on my screen is empty. Please see attached screenshots. any help would be appreciated. TIA Jeff

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Elise
Posts: 751
Country: USA

Re: Smart Task Templates missing

‎08-29-2016 04:08 PM

Act! no longer comes with pre-defined Smart Tasks. The instructions for editing existing templates that are there are explaining how to edit templates that you have already made if you needed to go back and make changes. 

 

 

Elise O'Pry
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Visit our knowledgebase at http://kb.act.com
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