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Slow loading for only one user of Act Premium

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Copper Elite Contributor
Posts: 318
Country: Germany

Re: Slow loading for only one user of Act Premium

we did see same issue, when

 

  • remote DB
  • SQL2014
  • internet working  (when we disable internet, the load-speed is blazing fast)

Regards

 

Ingo Lange

ACC since 1995
Developer of Addons for ACT

CrmAddon Factory
+1 208 56192-34
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Astute Commentator
Posts: 45
Country: USA

Re: Slow loading for only one user of Act Premium

Hi everyone,

 

I tried the procedure to rename the "Act Data" folder to "Act DataOLD" that a previous poster mentioned.  It unfortunately did not work and I'm still getting the very long load time of 3:12-3:25 minutes.  Opening to the Welcome screen is not the issue because ACT always loads into the Contacts page.  Would uninstalling and reinstalling ACT fix this problem?  

 

Thank you.