03-01-2016 07:54 AM
I'm trying to understand why for fields that are Yes/No Checkboxes with several options users can choose from, some of them will list 5 or 6 items in the drop down, and other fields will only show 2 items in the drop down forcing me to use a scroll bar.
For example, I have two fields both of which contain multi-select checkbox items. One of them has 5 items to choose from, the other has 3. The field where it has 5 to choose from shows all 5 options when I click the down arrow in the field box to show me my options. The other field, which only has 3 options, shows me just the first two options and the 3rd is hidden until I use the scroll bar. This is silly since the drop down window showing the two items is so small making the scroll bar non-intuitive to use.
I'm using IE11. I have not tested whether this is the case in Chrome.
03-01-2016 09:09 AM
I suggest try with Google Chrome.
The Internet Explorer version on Windows 10 is 11.0.9841 and Act! Premium v18 System Requirements Says
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03-02-2016 08:06 AM - edited 03-02-2016 08:06 AM
Thanks for bringing this to our attention. This is a good question and I'm not sure why this is happening. I agree it could certainly be improved.
I have replicated the issue and submitted it as a defect for investigation by our Product Management team. I'll let you know what I hear back.
BTW, this also occurs in Chrome.