06-14-2016 11:50 AM
Might have had this in the wrong place...
I'm new to ACT! and I'm trying to setup a deployment to multiple machines using the silent install script. The application installs without a problem, but when I open ACT! Premium for the first time I receive the error message I entered during the script creation, i.e., ACT! is not registering or recognizing the license key used in the sn="" section of the si.txt file. I've gone over the file a dozen times and it's the correct serial number. I've read through the KB titled "Cannot register to activate the Act! software" and have tried most of the fixes with the exception of reinstalling the Protexis service as I'm able to go through the normal registration process without a problem. I'm just trying to figure out why ACT! is having a problem applying the license number silently, but not manually.
06-15-2016 04:48 AM
06-15-2016 05:31 AM
I'm trying to install ACT! Premium 18.0.501.0. Our license has been used to register a few copies that were manually installed for the initial setup of the database and user accounts. I can't quite remember if the computer I created the silent install script on had been registered or not, but I thought the license number just needed to be registered in general. I'll try installing ACT! clean, register it, and then create the silent install script and let you know how I make out.
06-15-2016 05:35 AM
06-15-2016 07:07 AM - edited 06-15-2016 07:08 AM
So here are the steps I took:
06-15-2016 07:59 AM
Well I created a share on the computer that had been registered, and then tried to install ACT! silently on another machine from that share and I still get the error message from the si.txt file.
06-16-2016 06:01 AM