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Shortcut to Folder Instead of File in Documents

New Member
Posts: 6
Country: USA

Shortcut to Folder Instead of File in Documents

Is it possible to link to an entire folder instead of a file when linking through shortcut on the documents section.  We have many files per customer that are constantly changing, and it would be idea to be able to link to a folder instead of a file.

Moderator
Posts: 719
Country: USA

Re: Shortcut to Folder Instead of File in Documents

Act! Does not have the ability to do this from the documents tab, however, if you're only dealing with shortcuts anyway, you can create a new Website field, then put the file path for that contact's folder in the website field, headed by File:///. So for example, let's say your contact, John Smith's documents are in C:\John Smith you would put:  File:///C:/John Smith

 

This will allow you to click that link and automatically be taken to the folder where his associated documents are.

 

 

Hope this helps!

 

 

 

Elise O'Pry
Swiftpage
Visit our knowledgebase at http://kb.act.com