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Serious Database Issue

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Serious Database Issue

Normally if you suspect your database is damaged, there are three things we recommend you try, in this order:

1) Run repairs and maintenance in ACT! and ACT! Diagnostics

2) Try importing your database into an empty copy of your database or into a new, empty database

3) Submit the database to our Database Services Dept


I could not tell you what to look for in your database if you open it in SQL, so I would advise that you try Step 2 and then if needed, Step 3. For information information, please see KB Article 24758.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.