we have bought act! 2013 premium (US licence) and it works great on two of our computers. I installed it on a replacement ultrabook and when I put the serial in, it says that the serial is not good and redirects me to a French company (Ciel.com)
What have I done wrong? By the way I'm using this computer in France and act! 2013 is not available in France. How can I put it back to the USA?