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Select Multiple Companies / Divisions and Move

Avid Listener
Posts: 52
Country: United States

Select Multiple Companies / Divisions and Move

We are going to move the ACT DB (Publisher) to a new server. The server we are running to already hosts another ACT DB, v18.2. The Server we want to move is on 17.x. Can we move it, upgrade the DB, while keeping the remote clients being able to sync?

Posts: 4,041
Country: United_Kingdom

Re: Select Multiple Companies / Divisions and Move

Hi cblair,


In this scenario, the upgrading of the publisher from v17 to v18 after the move would most likely not allow for a seamless move while retaining synchronisation. I would strongly suggest you do the following:


  1. Perform a final sync on all the remote databases to ensure the publisher is 100% up to date.
  2. Follow the steps in the following Knowledgebase article:
  3. Upgrade the database in Act v18.2
  4. Recreate the remote databases.