11-18-2008 07:59 PM
I am running Vista 32 Ultimate.
I installed ACT! 2009 Premium, however during the installation of the SQL Express code, I recived an error message regarding SecurityCmdLnApp.exe which referenced Xenocode Virtual Appliance Runtime.
At the same time I cannot open or create any databases, a long winded error mssage appears and states Verify that your databases is available.
I've been reading some other posts and have tried uninstalling and re-installing to no avail.
Anybody have a remedy for this matter ?
11-19-2008 11:01 AM
Are you running Xenocode?
You might try a reinstall... if you get an error with this, please post the line that failed and the error
This is a procedure I wrote to get the most clean install possible:
Uninstall any version of ACT! from Windows Control Panel | Add/Remove Programs
Use the Uninstaller.exe from the ACT! KB 19338 (the exe, not the manual uninstall)
Uninstall any MS SQL items from the Control Panel if still there
Uninstall MSXML 6 Services from Control Panel if it's still there
Perform a Selective restart with MSCONFIG as per ACT! KB 14499
Manually install MS SQL as per ACT! KB 19386
Install ACT! 11.0 full install
Restore from Selective Startup Mode with MSCONFIG
Takes time, but will give the cleanest and most stable install.
For the KB numbers, go here http://tinyurl.com/34xq94 - put the number in "Search Text" and change "Search By" to Answer ID